The following are the Terms and Conditions, read together with the Privacy Policy, that govern your purchase and use of the products and services (the "Products") from CIPACA BARGAIN, and constitute a legally binding agreement, between you ("the Customer", the "User" or "the Caregiver") and CIPACA FINTECH PRIVATE LIMITED.
In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of https://www.cipacabargain.com/ or the application CIPACA BARGAIN.
The domain name https://www.cipacabargain.com/ (hereinafter referred to as ‘Website’) and the Mobile Application CIPACA BARGAIN (hereinafter referred to as ‘App’) bearing the registered address at Door No.2, 2102/A, Manapakkam Main Road, Arumugam Nagar, Mugalivakkam, Chennai - 600125, Tamil Nadu, India (hereinafter referred to as ‘Company’).
For the purpose of these Terms of Service, wherever the context so requires the term ‘You’/ ‘User’ shall mean any natural or legal person who has downloaded and installed this Mobile Application (hereinafter referred to as ‘App’) and provided Registration Data while registering on the App or by simply visiting the Website by entering the domain name in any internet browser. Any services provided by the Website/ App which do not require registration do not absolve you of the contractual relationship established by this Agreement.
“Supplier” is a person who shall sell the products available with him/ her on the Website/ App enabling the Customers to purchase the product from the Website/ App.
“MC2P” is an influencer who educates general public and spreads awareness about CIPACA BARGAIN and accesses and/ or uses the Website for delivering the Products to the Customer
By downloading and installing this App, you are bound by these Terms of Service and any other binding document as decided by the Company. You are requested to read them carefully before accepting the same and moving forward to using the App/ Website.
By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to https://www.cipacabargain.com/, you are deemed to have agreed to all the following Terms and Conditions of Sale/ Service. So, before you use this Website/ App, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this App/ Website.
1.1 To use certain features of the Website/ App (e.g., ordering Products, posting rating/ reviews, receiving CIPACA BARGAIN newsletters), you must set up an account with CIPACA BARGAIN ("CIPACA BARGAIN Account") and provide certain information about yourself as prompted by the Customer Information form, including, your name, gender, email address, account password, mobile phone number and billing/ shipping address. All of your registration information is protected by our Privacy Policy.
1.2 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.
1.3 Your CIPACA BARGAIN Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your CIPACA BARGAIN Account.
1.4 CIPACA BARGAIN shall not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your CIPACA BARGAIN account, you shall immediately notify CIPACA BARGAIN.
1.5 It is your responsibility to keep your email address up-to-date on your account setup at CIPACA BARGAIN/ app so that we can communicate with you electronically.
1.6 By creating this account you agree to receive communications from us via email, telephone, SMS and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email.
2.1 Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to CIPACA BARGAIN.
2.2 We understand the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.
By using this Website/ App, it is deemed that you have consented to receiving calls, autodialled and/ or pre-recorded messages or calls, from us at any time with the use of the telephone number that has been provided by you for the use of this Website/ App, subject to the Privacy Policy. This includes contacting you through information received through other parties as well as contacting other parties through the information you provide to us. The use of this Website/ App you also consent to receive SMSs from us at any time we deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. In case you wish to stop the contact with us for the same, you may send us via chat bot (Chat support – 1 st Level Local LV, 2nd Level CVC). You may also be contacted by Service Providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under other agreements, contracts and policies followed by us. Such contact will be made only in pursuance of the respective contracts, agreements and/ or policies.
The sharing of the information provided by you will be governed by the Privacy Policy. We will not give out your contact information to third parties not connected with the Website/ App and the services offered by it, and/ or for any purpose not in furtherance of the activities and aims of the Company. Please refer to the 'Privacy Policy' for more information.
All your transactions are secure when you place an order online at CIPACA BARGAIN. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.
The membership/ usage of the Website/ App is restricted to those above 18 years of age, or to such group that can be termed to have attained 'majority' under the laws of the respective jurisdictions where this Website/ App can be seen and is accessible or to emancipated minors, who possess legal parental or guardian consent, or are in a position so as to be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service.
Membership cannot be availed of by those who are deemed Incompetent to Contract under the Indian Contract Act, 1872 subject to the aforementioned conditions.
Further, you are solely responsible for protecting the confidentiality of your username and
password and any activity under the account will be deemed to have been done by you. In the
case that you provide us with false and inaccurate details or the Company has reasonable
reasons to believe you have done so, we hold the rights to suspend your account and/ or
terminate this Agreement without any notice and without being held liable for the same.
You understand the App downloaded/ or the website you use on to your phone or tablet is
owned by us and we may automatically upgrade the App/ website and these Terms shall
apply to the upgrades as well. We reserve the right to terminate this agreement without any
notice and suspend the account without assigning any reason.
The installation and use of this Website/ App is free of cost and this includes only the usage of certain services of the Website/ App. You hereby understand that this no charge policy maybe amended at any-time at the discretion of the Company. While availing any of the payment methods available on the App/ Website, We shall not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
i. Lack of authorization for any transaction(s), or
ii. Exceeding the pre-set limit mutually agreed by you and between ‘Bank(s)’, or
iii. Any payment issues arising out of the transaction, or
iv. Decline of transaction for any other reason(s).
All payments made against the services on the App by you shall be compulsorily in Indian Rupees. The Website/ App shall not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website/ App.
6.1 All our product prices include all applicable statutory taxes.
6.2 We make every effort to make sure that the pricing and availability of Products on our Website/ App is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.
6.3 We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/ descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
6.4 Delivery times may vary depending on the delivery location as well as the type of product you order.
6.5 You can make the payment via any one of the following methods of payment: Credit/ Debit Card, Net Banking, UPI or Cash on Delivery.
6.6 Credit/ Debit Card, UPI and Net Banking Payments are processed via our online payment service partners.
7.1 CIPACA BARGAIN does not endorse any views or opinions that may be included in the Website/ App Content, or other information provided through our Services. Your submission of questions or reviews on the Products does not constitute a professional relationship between you and CIPACA BARGAIN.
The content on the Website/ App which includes all text, graphics, user interfaces, visual
interfaces, photographs, trademarks, logos, sounds, music, design documents, and artwork is
our content (hereinafter referred to as ‘Content’). The Website/ App may contain links to/
content of third party websites that are not associated with us. We have no control over any
third party user generated content as we are merely an intermediary for the purposes of that
content. In the event, if any of the Third Party Content infringes any Intellectual Property of
any person, the Third Party shall be solely responsible for any loss caused and we shall not be
liable. You may send to the chat bot (Chat support – 1
st Level Local LV, 2nd Level CVC) to
report any such content.
Other than that when expressly allowed, any use of our Content and it being reproduced,
republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or
distributed in any way (including "mirroring") to any other computer, server, website or other
medium for publication or distribution or for any commercial enterprise, without our express
prior written consent is not allowed.
The content that you upload or post will become our property and you grant us the
worldwide, perpetual and transferable rights in such Content. We shall be entitled to,
consistent with our Privacy Policy as adopted in accordance with applicable law, use the
Content or any of its elements for any type of use forever, including but not limited to
promotional and advertising purposes and in any media whether now known or hereafter
devised, including the creation of derivative works that may include any content you provide
and are not entitled to any payment or other compensation for such use. You also grant us the
right to sub-license these rights, and the right to bring an action for infringement of these
rights. We reserve the right to edit or remove any material submitted to this Website/ App, or
stored on our servers, or hosted or published upon this Website/ App.
Those posting any form of User content on the Website/ App must verify the truthfulness and
authenticity of the particulars of the content, including the time, place and nature. Before
allowing such content to be posted on the Website/ App, we have the right and authority to
verify the accuracy of such particulars related to the content with the respective sources
provided by the user posting such content, if we feel that there is a need to check such
accuracy. We have the right to upload content on behalf of third parties, subsequent to
collecting such information and verifying it if we deem it necessary. Notwithstanding this, we
can in no way be held liable for any false or misleading information.
In case any content is considered to be unlawful or against the law within any jurisdiction in
which our Website/ App can be seen and accessed, it shall be removed forthwith by us on
being intimated by the authorities of the respective jurisdiction that such content is deemed
unlawful. We cannot be held liable or questioned for the same.
You are a restricted user of this Website/ App.
10.1. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website/ App. With our prior permission limited use may be allowed. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website/ App is not permitted. You shall not, nor allow third parties on your behalf to (i) make and distribute copies of the Website/ App (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Website/ App; or (iii) create derivative works of the Website/ App of any kind whatsoever.
10.2. You agree not to access (or attempt to access) the App and/ or the materials or Services by any means other than through the interface that is provided by the Website/ App. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the App or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website/ App, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website/ App. You acknowledge and agree that by accessing or using the Website/ App or Services, you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website/ App. Further, you may report such offensive content by sending us an e-mail to our official e-mail address.
10.3. This Website/ App by nature allow you to upload information; you undertake to ensure
that such material is in accordance with applicable laws. Further, you undertake not to:
a) Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate
the legal rights of others;
b) Engage in any activity that interferes with or disrupts access to the Website/ App or the
Services (or the servers and networks which are connected to the Website/ App);
c) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation
with a person or entity;
d) Publish, post, disseminate, any information which is grossly harmful, harassing,
blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of
another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or
encouraging money laundering or gambling, or otherwise unlawful in any manner
whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to
"indecent representation of women" within the meaning of the Indecent Representation of
Women (Prohibition) Act, 1986;
e) Post any file that infringes the copyright, patent or trademark of other legal entities.
f) Upload or distribute files that contain viruses, corrupted files, or any other similar software
or programs that may damage the operation of the Website/ App or another's computer;
g) Download any file posted by another user of a Service that you know, or reasonably
should know, cannot be legally distributed in such manner;
h) Probe, scan or test the vulnerability of the Website/ App or any network connected to the
Website/ App, nor breach the security or authentication measures on the Website/ App or any
network connected to the Website/ App. You may not reverse look-up, trace or seek to trace
any information on any other user, of or visitor to, the Website/ App, or any other customer
of the Website/ App, including any account not owned by you, to its source, or exploit the
Website/ App or Service or information made available or offered by or through the Website/
App, in any way whether or not the purpose is to reveal any information, including but not
limited to personal identification information, other than your own information, as provided
for by the Website/ App;
i) Disrupt or interfere with the security of, or otherwise cause harm to, the Website/ App,
systems resources, accounts, passwords, servers or networks connected to or accessible
through the Website/ App or any affiliated or linked sites;
j) Collect or store data about other users in connection with the prohibited conduct and
activities set forth in this Section.
k) Use the Website/ App or any material or Content for any purpose that is unlawful or
prohibited by these Terms of Service, or to solicit the performance of any illegal activity or
other activity which infringes the rights of this Website/ App or other third parties;
l) Violate any code of conduct or other guidelines, which may be applicable for or to any
particular Service;
m) Violate any applicable laws or regulations for the time being in force within or outside
India;
n) Violate the Terms of Service including but not limited to any applicable Additional Terms
of the Website/ App contained herein or elsewhere;
o) Violate any code of conduct or other guidelines, which may be applicable for or to any
particular Service;
p) Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations
with foreign states, or public order or causes incitement to the commission of any cognizable
offence or prevents investigation of any offence or is insulting any other nation.
q) Publish, post, disseminate information that is false, inaccurate or misleading; violate any
applicable laws or regulations for the time being in force in or outside India;
r) Directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the
dealing of which is prohibited or restricted in any manner under the provisions of any
applicable law, rule, regulation or guideline for the time being in force.
s) Create liability for us or cause us to lose (in whole or in part) the services of our internet
service provider ("ISPs") or other suppliers;
While we shall not be held liable or answerable to Users for any such acts on your part, violation of this clause would lead to potential criminal legal action against you, either by other Users of the Website/ App or by us.
We can (and You hereby expressly authorize Us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/ or resolution of possible crimes, especially those that may involve personal injury. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website/ App) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.
We have no obligation, to monitor the material posted on the Website/ App. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE/ APP. In no event shall we assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/ or appearance of Content on the App. You hereby represent and warrant that you have all necessary rights in and to all Content which you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortuous, or otherwise unlawful information.
11.1 All information, Products and services included on or otherwise made available to you through this Website/ App are provided by CIPACA BARGAIN on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this Website/ App is at your sole risk.
11.2 CIPACA BARGAIN assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site.
11.3 CIPACA BARGAIN has exerted reasonable efforts to ensure that all information published on the Website/ App is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the Website/ App at our sole discretion.
11.4 CIPACA BARGAIN cannot guarantee the adequacy, currency or completeness of the Website/ App content. CIPACA BARGAIN does not warrant or endorse the effectiveness, quality or safety of the Products available on its Website/ App.
11.5 We disclaim responsibility for any harm to persons resulting from any instructions or Products referred to in the Website/ App. CIPACA BARGAIN is not associated with any manufacturer of medicines or other products on the Website/ App. We cannot guarantee that whatever shown on the Website/ App, or its content shall be always available.
11.6 Please note that while CIPACA BARGAIN has made every effort to accurately display the colours of products on its Website/ App, the actual colour you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will be the same as the colour of the Products delivered to you.
11.7 We may let you view our information and communicate with us through the Social Media services such as Facebook, Instagram and Twitter. CIPACA BARGAIN explicitly disclaims any responsibility for the terms of use and privacy policies that govern these thirdparty websites, which are in no way associated with us.
11.8 CIPACA BARGAIN accepts no responsibility for any loss or damage suffered due to your reliance on the product reviews posted by the CIPACA BARGAIN Users.
11.9 CIPACA BARGAIN reserves the right to modify or withdraw any part of the Website/ App or any of its content at any time without notice
We take all reasonable care to ensure the availability of the CIPACA BARGAIN Website/ App 24 hours every day, 365 days per year. However, the Website/ App may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. CIPACA BARGAIN does not warrant uninterrupted access to this Website/ App or any linked Website/ App. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website/ App.
We provide link to third-party websites, our online payment service partners, which process your Net Banking, UPI and Credit/ Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such Website link.
14.1 Once you have placed an order with us for purchase of a Product, you will receive an email and/ or mobile confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.
14.2 We only accept your offer and conclude the contract of sale for a Products ordered by you, when the Product is shipped or dispatched to you and an e-mail confirmation and/or confirmation to your registered mobile number is sent stating that the Product has been shipped or dispatched (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.
14.3 If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.
14.4 Any communication from us shall be sent only to your registered mobile number and/ or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/ or email address on the Website in the event there is a change. Further, we may also send you notifications and reminders with respect to scheduled deliveries of the purchased Products. While we shall make every endeavour to share prompt reminders and notifications relating to the delivery of purchased Product(s) with you, we shall not be held liable for any failure to send such notifications or reminders to you.
14.5 Please note that we dispense Products only in quantities which correspond to requirement as per the prescription.
14.6 All orders placed on the Website are subject to the availability of such Products, our acceptance of your offer as per the above and your continued adherence to these Terms.
14.7 You hereby authorise us to declare and provide declarations to any governmental authority on request on your behalf, including that the Products ordered by you are for personal, non-commercial use.
14.8 CIPACA BARGAIN may accept or decline any order placed by a Customer in its absolute discretion without liability to you.
14.9 CIPACA BARGAIN reserves the right to discontinue any program or offer on its Website/ App.
14.10 We reserve the right, without prior notice, to limit the order quantity of any Products available on CIPACA BARGAIN.
14.11 We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information and consent to its use by the CIPACA BARGAIN and/ or its affiliates. You confirm that you have had a physical examination by a physician and do not require a physical examination.
14.12 You understand that all Products shall be sold & dispensed by a registered Pharmacist at CIPACA BARGAIN and/ or its affiliates.
14.13 If you are the patient/ parent/ authorised person on behalf of the patient, you authorise and appoint the CIPACA BARGAIN and/ or its affiliates, as your attorney and agent, to take all steps, sign all documents and to act on your behalf as if you were personally present and acting for yourself for the limited purposes of (a) obtaining a valid prescription for any prescription which you have sent the CIPACA BARGAIN; and (b) packaging your prescriptions and delivering them to you. By making this purchase you hereby authorise CIPACA BARGAIN and/ or its affiliates to ship the order by MC2P/ Supplier’s delivery personnel to your designated location. This authorisation shall include, but not be limited to: collecting and using your personal and personal health information as reasonably necessary for the fulfilment of your order. "YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE THAT THEY SHALL BE BINDING UPON YOU AND YOUR ASSIGNS, HEIRS AND PERSONAL REPRESENTATIVES."
14.14 "If you are the parent/ legal guardian/ authorised person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to the CIPACA BARGAIN and/ or its affiliates on the Patient's behalf."
15.1 CIPACA BARGAIN takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.
15.2 CIPACA BARGAIN shall not dispense any prescription medication without a valid prescription from a licensed physician. The Customer is solely responsible for the alternative medicines they select apart from the prescribed medicines.
15.3 If you are ordering prescription medication(s), you hereby confirm that you will send us a scanned copy of your valid prescription(s) via WhatsApp and this prescription shall then be subject to the scrutiny of and approval by the qualified Pharmacists.
15.4 If the pharmacist have any questions or concerns about the prescription(s) you hereby authorize them to consult with an external network of doctors about the validity of the prescription.
15.5 The drug information provided in the CIPACA BARGAIN is for informative purposes only and this Website/ App is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information in the Website/ App.
15.6 CIPACA BARGAIN requires either the User or Customer or the Caregiver to confirm he/ she is completely aware of the indications, side effects, and drug interactions, effects of missed dose or overdose of the medicines he/ she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from CIPACA BARGAIN.
15.7 At CIPACA BARGAIN, a Caregiver can order prescription medicines on your behalf.
Refund Policy:
At CIPACA BARGAIN, we do our best to ensure that you are completely satisfied with the products. And we are happy to issue a full refund based on the conditions listed below:
Full Refund Possible If:
• You received a defective item;
• The ordered item(s) is lost or damaged during transit;
• The ordered item(s) is past its expiry date.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is
by Credit/ Debit Card, UPI or Net Banking, please allow 7 to 10 working days for the credit
to appear in your account. While we regret any inconvenience caused by this time frame, it is
the bank's policy that delays the refund timing and we have no control over that.
How to Request a Refund:
To request a refund, simply click on “My Orders” on the home page, select the product and
then click on “Cancellation”, a pop-up shall open “Reason for cancellation”, choose the
appropriate reason requesting the refund and that’s it. The status shall be changed to “Partial
Cancelled” if there is partial cancellation. We take customer feedback very seriously and use
it to constantly improve our quality of service.
If you have any queries, do chat with us at chat bot (Chat support – 1 st Level Local LV, 2nd Level CVC). We're here for you!
Return Policy:
We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), please notify CIPACA BARGAIN Customer Support immediately or within 24 hours of receiving the products, to ensure prompt resolution. Please note that CIPACA BARGAIN will not accept liability for such delivery issues if you fail to notify us within 24 hours of receiving the products.
Return Policy Exceptions:
CIPACA reserves the right to refuse returns (or refunds) for certain products, as marked in the respective product pages as "Note: This item cannot be returned for a refund or exchange".
User may cancel the order of a product before it is out for delivery by the Supplier. On the receipt of order cancellation request, your order will be cancelled with immediate effect.
18.1 As per the Terms and Conditions of CIPACA BARGAIN, the Website/ App grants access to Users/ Customers to view the content solely for visiting, ordering, and communicating only. All materials in this Website/ App, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website/ App are copyrights and/ or other intellectual properties owned by CIPACA BARGAIN. All other trademarks not owned by CIPACA BARGAIN that appear on this Website/ App are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CIPACA BARGAIN.
18.2 You hereby agree that you will not reproduce, duplicate or copy the content of CIPACA BARGAIN for any purpose, unless you have been specifically permitted to do so in a separate agreement with this Website/ App.
You hereby agree to indemnify, defend, hold harmless CIPACA BARGAIN and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defences.
The User of the Website/ App shall comply with all the applicable laws including without limitation to Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and the Website/ App
These Terms and Conditions and your use of this Website/ App and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Chennai
These Terms of Service will be governed by and construed in accordance with the laws of India without regard to its conflicts of law provisions. Any failure of the Website/ App/ Company to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision. The section titles used in this Agreement are purely for convenience and carry with them no legal or contractual effect. In the event of termination of this Agreement for any reason, you agree the following provisions will survive: the provisions regarding limitations on your use of Content, the license(s) you have granted to the Website/ App/ Company, and all other provisions for which survival is equitable or appropriate.
In the case of a conflict between these terms and the terms of any electronic or machine readable statement or policy, these Terms of Service shall prevail. Similarly, in case of a conflict between these terms and our Privacy Policy, these Terms of Service shall prevail.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through Arbitration and Conciliation Act, 1996. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
Arbitration: In the event that the Parties are unable to amicably resolve a dispute, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/ her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Chennai in the state of Tamil Nadu, India. The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Chennai shall have exclusive jurisdiction over any disputes arising between the Parties.
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE WEBSITE/ APP, SERVICES AND OTHER MATERIALS ARE PROVIDED BY THIS WEBSITE/ APP IS ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT:
(I) YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES PROVIDED WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
(II) MATERIALS, INFORMATION OBTAINED AND RESULTS WILL BE EFFECTIVE, ACCURATE OR RELIABLE;
(III) ANY ERRORS OR DEFECTS IN THE WEBSITE/ APP, SERVICES OR OTHER MATERIALS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS. WE ALSO DISCLAIM ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.
THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE/ APP IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. WE ARE NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON. WE ACCEPT NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES
WE SHALL NOT BE LIABLE FOR ANY THIRD PARTY PRODUCT OR SERVICES
25.1 CIPACA BARGAIN reserves sole discretion to accept, edit or reject any and all materials you may send to us (collectively, "Submissions") as part of the features in the Website/ App, including but not limited to, Ratings & Reviews, Ask the Pharmacist Your Questions and Testimonials. Such Submissions should not be offensive on moral, religious, racial or political grounds or of an abusive, indecent, threatening, unlawful, obscene, defamatory, menacing or otherwise objectionable nature. Transmitting such offensive materials may violate relevant laws, regulations and ethics of pharmacy.
25.2 CIPACA BARGAIN shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions. By posting, uploading, inputting or providing your Submissions, you hereby grant unrestricted use of the Submissions for any purpose, without compensation to you, including a non-terminable, royalty-free and nonexclusive license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
25.3 You also represent and warrant that your Submissions will not infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.
25.4 The User/ Customer shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful components into the CIPACA BARGAIN Website/ App.
25.5 CIPACA BARGAIN does not endorse and is not responsible for any Submissions on its Website/ App. We shall not be liable for any loss or harm caused by the Submissions or your reliance on the information, including but not limited to, statements, opinions and reviews posted by the Users/ Customers, which may be inaccurate, offensive, obscene, threatening or harassing
By accepting these Terms of Use, you acknowledge that you understand and agree with the following:
The content on the Website and App is general in nature and summarized, and is provided for informational purposes only. The content of the Website and App, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for informational purposes only and does not constitute professional advice, or recommendations of any kind.
We do not assure any liability for the contents of any material provided on the App. CIPACA BARGAIN on any information provided by us, other visitors to the Website/ App is solely at your own risk. We assume no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea, or instruction contained in the materials provided to you. We reserve the right to change or discontinue, at any time, any aspect or feature of this Site without notice.
You do hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty- free, sub-licensable right to exercise the copyright, publicity, and database rights you have in your information, in any media now known or not currently known, with respect to your information to enable us to use the information for the purpose of providing the Services.
You release and indemnify us and/ or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website/ App and specifically waive any claims that you may have in this behalf under any applicable law. Please note that there could be risks in dealing with underage persons or people acting under false pretence.
The Platform is only an intermediary and cannot be held liable for any dispute/claim/damages etc. that arise between the Customer, MC2P and the Supplier for whatsoever reason it may be.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THIS WEBSITE/ APP INCLUDING BUT NOT LIMITED TO ITS AFFILIATE VENDORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, CLAIMS, DAMAGES, DEMANDS, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND DISBURSEMENTS IN CONNECTION THEREWITH AND INTEREST CHARGEABLE THEREON) ASSERTED AGAINST OR INCURRED BY US THAT ARISE OUT OF, RESULT FROM, OR MAY BE PAYABLE BY VIRTUE OF, ANY BREACH OR NON-PERFORMANCE OF ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT MADE OR OBLIGATION TO BE PERFORMED BY YOU PURSUANT TO THESE TERMS OF USE. FURTHER, YOU AGREE TO HOLD US HARMLESS AGAINST ANY CLAIMS MADE BY ANY THIRD PARTY DUE TO, OR ARISING OUT OF, OR IN CONNECTION WITH, YOUR USE OF THE WEBSITE/APP, ANY CLAIM THAT YOUR MATERIAL CAUSED DAMAGE TO A THIRD PARTY, YOUR VIOLATION OF THE TERMS OF SERVICE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER, INCLUDING ANY INTELLECTUAL PROPERTY RIGHTS.
IN NO EVENT SHALL WE, OR OUR OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE WEBSITE/ APP, SERVICES OR MATERIALS. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
You agree that CIPACA BARGAIN, in its sole discretion and for any or no reason, including without limitation if you breach these Terms and Conditions, may terminate your access to and use of the Website/ App, at any time. You agree that any termination of your access to the Website/ App or suspension of your account may be effected without prior notice, and you agree that CIPACA BARGAIN shall not be liable to you for any such termination. Your right to use the CIPACA BARGAIN Website/ App/ Service immediately ceases upon termination of your access/ use of the Website/ App.
We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website/ App. It is your responsibility to review the CIPACA BARGAIN Terms and Conditions regularly. Your continued use of the Website/ App following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.
We reserve the right to change these Terms of Service at any time without notice in its discretion and to notify users of any such changes solely by changing this Terms of Service. Your continued use of the Website/ App after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. Your use of this Website/ App prior to the time this Terms of Service was posted will be governed according to the Terms of Service that applied at the time of your use.
We may modify, suspend, discontinue or restrict the use of any portion, including the availability of any portion of the Content at any time, without notice or liability. We may deny access to any person or user at any time for any reason. In addition, we may at any time transfer rights and obligations under this Agreement to any affiliate, subsidiary or business unit, or any of their affiliated companies or divisions, or any entity that acquires us or any of their assets.
We hereby reserve the right to block usage of the Website/ App if any breach of the Terms of Service is caused by a User. This can in no way be construed as a waiver of any legal right under Indian law to claims any damages or initiate any legal proceedings against the User.
Contact Information
Please contact us for any questions or comments regarding these Terms and Conditions.
Telephone number: +91 6383201857